FAQs

What is Memjet technology?

Memjet technology is a new generation of printing technology for wide format customers, delivering extremely fast, color printing performance at breakthrough costs per page and price points relative to performance. 

The technology consists of four main components including page-wide printheads, high performance controller chips, software and custom inks, which Memjet Wide Format sells to OEM brands to be integrated into their own branded printing devices. 

What does the name "Memjet" represent?

The "MEM" in Memjet refers to "MEMS" or Micro-ElectroMechanical Systems; the technology of the very small, with metrics ranging in size from a micrometer (a millionth of a meter) to a millimeter (a thousandth of a meter).  The Memjet printheads are fabricated using MEMS processes; modified semiconductor fabrication processes that enable the creation of the silicon structures, nozzles and drop-ejection systems that are the basis of the Memjet technology.  

For decades the printing and imaging industry has provided customers with inkjet and laser printing solutions. Finally, the next generation of printing technology has arrived - Memjet.  

When will Memjet based wide format devices be available?

Memjet Wide Format, along with our partners, is working hard to bring our first product to market as soon as possible while not sacrificing any of the groundbreaking customer experience goals we've set.  We look forward to announcing an updated product introduction date and encourage you to register for an RSS feed to stay current on such announcements.  

Who are your OEM partners? What company will be first to market with the Memjet technology?

Our OEM brands have asked us to keep their identities confidential.  Memjet Wide Format is working with multiple brand partners, with varied development and announcement timelines.  You can keep abreast of Memjet Wide Format partner announcements by checking for Press Releases, News announcements or subscribing to RSS feeds from this site.

You announced the Memjet technology in 2007. Has there been a delay?

The announcement of the Memjet technology and Memjet companies in March 2007 introduced the technology to the industry and enabled the founding of industry partnerships needed to bring the technology to market.   Memjet Wide Format, Inc was formed in November 2007.  Each Memjet company has independant schedules with different partners to serve their respective markets.

Memjet Wide Format, along with our partners, is working hard to bring our first product to market as soon as possible without compromising the customer experience goals we've set.   We look forward to announcing a product introduction date soon and encourage you to register for an RSS feed to stay current on such announcements.  

How will Memjet technology help to accelerate the adoption of wide format printing?

Memjet technology offers wide format customers a new choice in color printing technology.  Memjet Wide Format components provide extremely fast, color printing, energy efficiency and cost effectiveness, with offerings targeted at several segments.  Memjet technology is the first printing technology to bring performance, good economics and quality color printing together at the same time.

Do any existing printer manufacturers have a financial stake in Memjet Wide Format?

No.  Neither our OEM brand business partners nor any existing printer brands have any financial interest in Memjet Wide Format or our technology development partner, Silverbrook Research, Ltd, Pty.  This allows Memjet Wide Format to operate independently and fairly across our range of incumbent and non-incumbent brand partners.

What is the relationship between Memjet Wide Format and Silverbrook Research?

Silverbrook Research is a private, independent research and development company based near Sydney, Australia. Silverbrook Research is the developer of the Memjet technology components.  Memjet Wide Format is a separate, private, independent business responsible for the commercialization of the technology for the wide format markets. Commercialization includes the development of OEM brand relationships, market strategy, business models, component pricing, OEM brand technical and business support, supply chain and operations related to the Memjet Wide Format business opportunities.  Memjet Wide Format works with Silverbrook Research to specify and prioritize technology requirements to satisfy the needs of home and office customers. 

Who is Kia Silverbrook?

Kia Silverbrook is the co-founder and CEO of Silverbrook Research, the developer of the Memjet technology.  Kia is a scientist and prolific inventor, holding more than 2,400 U.S. patents.  Kia's background in digital imaging dates back to 1973.

Why are there separate Memjet companies?

There are currently four Memjet companies - Memjet Home and Office, Memjet Labels, Memjet Photo Retail and Memjet Wide Format.  Separate companies enable each company to focus on the unique technology applications, customer needs and business requirements associated with each market space.  While much of the core technology components are leveraged, business models and partnerships differ.  Ink formulations and properties may vary and printhead configurations, controller chip software and host software are optimized to better meet customers' needs in each of these important markets.

How can Memjet technology print pages so fast?

Memjet devices are page printers that are designed to process and print an entire color page in one pass.  The print engine spans the width of the printer so that it can print the entire width of the page while the paper simply moves underneath the printhead.  The Memjet software and controller work together to efficiently process page data.  The controller contains a high speed 648 MHz processor and embedded memory sufficient to print even complex pages at rapid speeds.  Each printhead contains 70,400 nozzles and can print up to 900 million drops per second with minimal warm up time. 

Will there ever be Memjet branded printers?

Memjet Wide Format does not intend to introduce its own printers or be the primary brand on any wide format printing product.  Our Memjet Wide Format business model is to deliver technology to existing brands for use in their own branded printing devices.

How fast does the ink dry?

Memjet's customized inks are absorbed into the paper in milliseconds.  Prints, even high-coverage prints, can be handled immediately after printing and are highlighter resistant.

Does the size or quantity of nozzles have any issues with clogging?

The Memjet printhead nozzles are small enough that the human eye is not able to see the impact of single clogged nozzles distributed randomly across a Memjet printhead.  Even so, the Memjet components and related ink delivery and maintenance systems have been carefully designed to mitigate clogging and other potential problems that lead to print quality issues.  

The surface of the Memjet printheads and the silicon nozzle's structure are designed to be effectively wiped clean by a maintenance system.  Each Memjet based device will be delivered with a maintanence system designed to keep nozzles healthy while the device is printing as well as after it has been idle for a period of time.  Maintenance system regimes have been designed into Memjet controller chips and can also be adjusted by OEM brands to support a range of printing environments and customer requirements.     

Does the Memjet technology use a special ink formulation?

Yes.  Memjet inks are customized to ensure sustained performance and quality using a Memjet printhead.  Using the wrong ink can dramatically decrease the capability of a Memjet printhead and can ultimately destroy it.  While the chemistry and fluid dynamics of Memjet ink formulations are unique and specific, the Memjet water-based inks have many ingredients in common with inks used in wide format printing environments today.

Will Memjet Wide Format offer pigmented ink and specialized inks, such as UV-curable ink or solvent-based inks, for their technology?

Yes.  While the first ink commercialized with Memjet technology will be a water based, dye ink, future ink development will include pigmented inks.  With future printheads, Memjet Wide Format will investigate and commercialize specialized inks to address a wide array of market segments and applications.

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